Shipping Policy

At Fashionate, we aim to deliver your order quickly, safely, and at an affordable cost.

Processing Time

• All orders are processed within 1–2 business days after order confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Major Cities: 2–4 business days

• Other Areas: 3–7 business days

Delivery times may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

• Free Delivery on all orders of Rs. 500 or above.

• A standard shipping fee will be charged on orders below Rs. 500. The shipping cost will be displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking number (where available) so you can monitor your delivery status.

Delivery Information

Please ensure that your shipping address and contact number are accurate. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Failed Delivery Attempts

If a delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us as soon as possible. We will work with the courier service to resolve the issue promptly.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team. We are always happy to assist you.